Help Center
Answers to common questions about Signal Whisper on the web and in the mobile app.
Getting started
- Account. Create an account or sign in on the login page or in the app. Use the same sign-in method on web and mobile to see the same account in both places.
- How signals work. Each signal gives an entry reference, a stop loss and a take profit. The entry price is a reference, not a guaranteed fill. See How to use a signal for how to read and manage one.
- Learn more. Background guides are in Learn, and the methodology is explained in How it works.
Subscription and billing
- Subscribed on the web. Sign in and open Account β Subscription to manage your subscription and payment method, or to cancel.
- Subscribed on Google Play. Open Google Play, tap your profile picture, then Payments & subscriptions β Subscriptions, and choose Signal Whisper.
- Subscribed on the App Store. Open Settings on your iPhone or iPad, tap your name, then Subscriptions, and choose Signal Whisper.
- Refunds. See the Refund Policy. Store purchases are refunded by Google or Apple according to their rules.
- Subscriptions bought in a store can only be changed in that store. Cancelling in the app or on the website does not cancel a store subscription.
Notifications
- Allow notifications for Signal Whisper in your phone's system settings, and check the notification options inside the app's Settings.
- If alerts stop arriving, make sure battery optimisation or Focus / Do Not Disturb modes are not silencing the app, then sign out and back in.
- Price alerts are managed on the Price alerts page.
Signal history and track record
Closed signals, with entry, exit and outcome, are published on the Results page and in History. Past outcomes do not guarantee future results, and signals are educational information, not financial advice.
Contact support
Email support@signalwhisper.com. Include the email you signed up with and, for app issues, your phone model and app version. Please never send your password.